Beacon Audiology is committed to protecting and respecting your privacy. This Privacy Policy explains how Beacon Audiology collects, uses, stores, and protects your personal data when you use our website, contact us, complete forms, or use our services.
Who We Are
Beacon Audiology
Suite 36
Beacon Hall
Beacon Court
Sandyford
Dublin 18
Ireland
Email: info@beaconaudiology.com
For the purposes of applicable data protection legislation, including the General Data Protection Regulation, Beacon Audiology is the data controller of your personal data.
Information We Collect
We may collect and process the following categories of personal data:
Personal Information
Name
Address
Email address
Telephone number
Date of birth
Health Information
Where relevant to your enquiry or treatment, we may collect health-related information including:
Hearing-related symptoms or concerns
Medical history relevant to audiology care
Hearing aid information
Eligibility information relating to government hearing aid grants
Health information is treated as special category data under GDPR and is handled with additional safeguards.
Website Usage Information
We may also collect technical information including:
IP address
Browser type
Device information
Website usage data through cookies and analytics tools
How We Use Your Information
We use your personal data for the following purposes:
To respond to enquiries submitted through our website
To assess eligibility for hearing aid grants or other services
To arrange appointments and communicate with you
To provide audiology and hearing healthcare services
To maintain patient records
To improve our website and services
To comply with legal and regulatory obligations
We will only process your personal data where we have a lawful basis to do so.
Legal Basis for Processing
Beacon Audiology processes personal data under one or more of the following legal bases:
Consent
Where you provide consent, including:
Completing online enquiry forms
Opting in to marketing communications
Providing health-related information through website forms
Provision of Healthcare
Where health-related information is processed, Beacon Audiology processes such information only where necessary for the provision of healthcare services and in accordance with applicable healthcare and data protection laws.
Legal Obligations
Processing required to comply with applicable legal, regulatory, tax, or professional obligations.
Legitimate Interests
Processing necessary for the legitimate operation and improvement of our services and website, provided your rights and freedoms are not overridden.
Marketing Communications
Beacon Audiology will only send marketing communications where you have actively opted in to receive them or where otherwise permitted by law.
Marketing communications may include:
Information about hearing care services
Clinic updates
Educational hearing health content
Promotions or events
You may withdraw your consent or unsubscribe from marketing communications at any time by:
Clicking the unsubscribe link in emails
Contacting us directly at info@beaconaudiology.com
Withdrawal of marketing consent does not affect healthcare-related communications necessary for your care or enquiries.
Sharing Your Information
We do not sell your personal data.
We may share your information with trusted third parties where necessary for:
IT and website hosting services
Appointment management systems
Healthcare administration
Professional advisers
Regulatory or legal requirements
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
International Data Transfers
Some third-party service providers used by Beacon Audiology may process personal data outside the European Economic Area (EEA).
Where this occurs, Beacon Audiology will ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, regulatory, clinical, insurance, and accounting requirements.
Clinical records may be retained for periods required under healthcare, legal, regulatory, and insurance obligations.
Where information is no longer required, it will be securely deleted or anonymised.
Data Security
Beacon Audiology takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure, or alteration.
Access to personal data is restricted to authorised personnel only.
Our systems are protected using secure servers, password protection, firewall technologies, and other appropriate security measures.
Your Rights
Under data protection law, you have the following rights, subject to certain legal limitations:
The right to access your personal data
The right to request correction of inaccurate information
The right to request erasure of your data
The right to restrict processing
The right to object to certain processing activities
The right to data portability
The right to withdraw consent at any time
To exercise any of these rights, please contact us at info@beaconaudiology.com.
You also have the right to lodge a complaint with the Data Protection Commission.
Website: Data Protection Commission
Cookies
Our website uses cookies and similar technologies to improve user experience and analyse website traffic.
Cookies may collect information including:
Pages visited
Navigation paths
Device and browser information
Returning visitor activity
You may disable cookies through your browser settings; however, some website functionality may not operate correctly if cookies are disabled.
For more information, please refer to our Cookie Policy.
Children’s Privacy
Beacon Audiology provides hearing healthcare services for both adults and children.
We do not knowingly collect personal data from children through the website except where submitted by a parent or guardian in connection with healthcare services or enquiries.
Third-Party Websites
The Beacon Audiology website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
Beacon Audiology may update this Privacy Policy from time to time. Any updates will be posted on this page.
We encourage users to review this Privacy Policy periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:
Beacon Audiology
Suite 36
Beacon Hall
Beacon Court
Sandyford
Dublin 18
Ireland
Email: info@beaconaudiology.com